Shipping Policy – Top Rank Marine
At Top Rank Marine, we are committed to providing fast and reliable shipping to our customers within the United States.
1. Shipping Destinations:
We currently ship to addresses within the 50 United States Free.
2. Shipping Methods and Carriers:
We utilize reputable carriers such as FedEx, UPS, and USPS.
Shipping methods may include standard ground shipping, expedited shipping, and freight shipping (for larger items).
The shipping method used will be determined by the size and weight of the item, and the shipping address.
We may offer free shipping promotions for qualifying orders. Any free shipping promotions will have clearly defined terms and conditions.
3. Order Processing Time:
Orders are typically processed within 1 to 2 business days of order placement.
Processing time may vary depending on product availability and order volume.
You will receive an email notification with tracking information once your order has shipped.
4. Estimated Delivery Time:
Estimated delivery times vary depending on the shipping method and destination.
Standard ground shipping typically takes 5 to 7 business days.
Expedited shipping options are available for faster delivery, with estimated delivery times provided at checkout.
Freight shipping delivery times will vary, and customers will be contacted to arrange delivery.
Delivery times are estimates and not guarantees.
5. Tracking Your Order:
You will receive an email with tracking information once your order has shipped.
You can track your order through the carrier’s website using the provided tracking number.
6. Shipping Delays:
We are not responsible for delays caused by shipping carriers or factors beyond our control, such as weather or natural disasters.
We will make every effort to communicate any potential delays to you.
7. Shipping Damage:
If your order arrives damaged, please contact us within 30 days of delivery.
Please provide photos of the damaged packaging and items.
We will work with the carrier to resolve the issue and provide a replacement or refund.
8. Contact Information:
For shipping inquiries or assistance, please contact our customer service team:
Phone: +1 (719) 900-2021
Email: info@toprankmarine.com